Try them out, you won't be disappointed but if you are, they will make it better. Every employee we spoke to was very sweet and understanding and they were totally willing to make all of our issues right.

We would absolutely stay again as it was very close to everywhere we were trying to go. This really is a great hotel, they just have a lot of 'new property' kinks to work out. This was also brought to management and we were compensated for one of our nights. I changed my own sheets and brought my own dirty towels down to the front desk at 11:00 at night. We got in at 10:45pm the next day after having been gone since 9:00am and nothing had been done. I requested it to be done and was told that they were too busy but would do it the next day. The only other issue is that they do not clean the rooms daily.or at all.unless you request it. It is a basic room but had everything we needed and was quite clean. We moved into our upper level room the next day.

The employees were very apologetic and discounted all of our nights for the inconvenience. We got that room for the night (very very minor smell). Luckily there was ONE room that was Out of Order because it had recently been painted. We arrived after the lobby had closed (it closes at 11pm but you make a quick call and an employee comes to help). I booked back in April and had spoken to the hotel multiple times even up until 2-3 days before check in so that I could request an upper level room. We booked through Travelocity which, I assume, was the problem. We will definitely stay here again!ДЈ.8km from downtown We recently spent 6 nights at this property. The only downside was the front desk person in the morning, very rude and dismissive, but I cannot fault the hotel for that.I think someone was just having a bad day. We found the area a bit sketchy with a casino next door and a lot of people wandering around, but had no problems in the parking lot or with our car. There are a lot of restaurants nearby and the Irish Pub we went to for dinner was really good. The breakfast was very good with cold food and a selection of hot food including pancakes (the new machine everyone is installing) which were very good. The room was a really nice size, very clean and exceeded expectations. This hotel is fairly new (or seemed that way to us) and everything was in good shape. We are platinum members and were greeted as such by front desk staff, upgraded the room and treated us very well. 1.72km from downtown My wife and I stayed here one night at the end of a recent vacation and were pleasantly surprised by the experience.

Ichi bento 4 teriyaki